Privacy Policy
True Nest Curation | Last updated: May 7, 2026
This privacy policy describes how True Nest Curation (“we,” “us,” or “our”) handles your personal information when you visit our website at truenestcuration.com, book a consultation, or work with us as a client.
Questions or concerns? Contact us at privacy@truenestcuration.com.
Summary of Key Points
We collect basic contact and booking information to provide our services. We use Google Analytics to understand how our website is used. We process payments through third-party processors and never store your card information. We share limited information only as described below, and never sell your personal data.
Table of Contents
1. What Information Do We Collect?
Information you provide to us
We collect information you give us when you contact us, book a session, or work with us as a client. This may include:
Name and contact information (email address, phone number, home address)
Scheduling and appointment data (dates, times, and nature of sessions)
Account credentials (username and password, managed by Acuity Scheduling)
Contact preferences
Messages and correspondence, including anything you share by email or text
Payment information — processed entirely by our payment processors (see Payment Data below)
Contact form. When you submit our contact form, we collect your name, email address, phone number, and any message you choose to send. If you opt in using the checkboxes on the form, we may also send you occasional updates or promotional communications. You may withdraw that consent at any time by contacting us at privacy@truenestcuration.com.
Payment Data. We collect information necessary to process your payment, but we never store or have access to your payment card information. All payment processing is handled by Stripe, Square, or PayPal. Your card data is subject to their security standards and privacy policies.
Sensitive information in correspondence. Occasionally, clients may share health-related or other personal details in emails or messages. We do not record or catalog this information separately; it remains only in the original correspondence.
Information collected automatically
When you visit our website, we automatically collect certain technical information, including your IP address, browser type, and pages visited. We also use Google Analytics to understand how our site is used. See Section 4 for more on tracking technologies.
2. How Do We Use Your Information?
We use the information we collect to:
Schedule and deliver our services
Communicate with you about your sessions and appointments
Process payments
Understand how our website is used so we can improve it
Assist with AI-supported session planning and business operations (see section 3 for opt-out)
Comply with applicable laws
3. When and With Whom Do We Share Your Information?
We do not sell your personal information. We share it only as described below.
Service providers
We work with the following third-party service providers who may access your information to perform services on our behalf:
Google Analytics — website analytics and usage measurement (analytics and service improvement only; not used for commercial data sale or audience building). Data collected through Google Analytics is also subject to Google's Privacy Policy at https://policies.google.com/privacy.
Acuity Scheduling — appointment booking
Stripe, Square, and PayPal — payment processing
Squarespace — website hosting and Squarespace Analytics (site performance data)
Gmail — email communication in response to contact form submissions
Microsoft OneDrive — secure cloud storage for session notes
Google Ads — not currently active; may be used in the future for search advertising only (not remarketing or audience targeting)
Contact form: Information submitted through our contact form is used only to respond to your inquiry, unless you have opted in to receive updates or promotions by checking the relevant box on the form. We do not use contact form submissions for marketing purposes without your explicit consent. Contact form data passes through Squarespace (our website platform) and our email provider (Gmail) in the normal course of responding to you. Neither is used to sell or share your information with third parties.
AI-assisted session planning and business operations
We use Anthropic's Claude to assist with session planning and with editing internal notes and communications. Any client information used in this process is de-identified before use. You may request that your information not be used in AI-assisted work by contacting us before your engagement begins.
Business partners
We may share relevant session information with KonMari Media, Inc. for purposes of professional certification or badge qualification, only with explicit client consent.
When information is shared with KonMari Media, Inc., it is also subject to their privacy policy at https://konmari.com/privacy-policy.
Social media
We may feature client home photos or client social tags and mentions on our website and social media — home photos only with prior written consent, social content under consent obtained at intake. You may withdraw either consent at any time.
Testimonials
We may feature client testimonials or quotes on our website only with your explicit consent.
4. Tracking Technologies and Cookies
We use cookies and similar tracking technologies (including web beacons, pixels, and tags) on our website. These may be used by Google Analytics, Google Ads, Squarespace, and Instagram depending on which services are active at the time of your visit.
For details on how we use cookies and how you can manage your preferences, see our Cookie Policy at https://www.truenestcuration.com/cookie-policy.
We do not currently respond to Do-Not-Track browser signals. We will update this policy if a standard for online tracking is adopted that we are required to follow.
Global Privacy Control (GPC): Our website does not currently have GPC enabled.
5. How Long Do We Keep Your Information?
We retain your information for as long as necessary to provide our services and comply with applicable law. In general, we keep information for up to 12 months after your last contact with us.
Retention periods vary by data type. Session notes are deleted or de-identified within 30–60 days of the engagement closing. Contact and booking information may be retained for up to 12 months after last contact. Payment records are retained for 7 years as required for tax and accounting purposes; payment card data is never stored by us and is held solely by our payment processors. Client home photos are retained only with active consent and deleted upon request. Website analytics data is retained by Google Analytics per their data retention settings; we do not directly control this data. Virtual session recordings are deleted within 60 days of the session
6. How Do We Keep Your Information Safe?
We take reasonable steps to protect your information — including password-protected storage and de-identified notes. That said, no digital system is completely secure, and we can't guarantee absolute security.
7. Do We Collect Information from Minors?
We do not knowingly collect information from or market to anyone under 18 years of age. Our services are intended for adults only.
8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data, and the right to opt out of certain uses.
To opt out of AI-assisted session planning, contact us before your engagement begins.
To exercise any of these rights, contact us at privacy@truenestcuration.com.
You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.
We will never deny, downgrade, or alter our services because you exercised a privacy right.
9. US State Privacy Rights
Depending on the state where you reside, you may have specific rights under your state’s privacy law. These may include the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain data uses.
We do not sell personal information. We do not use personal information for targeted advertising as defined under applicable state laws.
To submit a privacy request, contact us at privacy@truenestcuration.com.
Categories of personal information collected
In the past 12 months, we have collected the following categories:
Identifiers (name, email, phone number) — retained for up to 12 months after last contact
Consumer/commercial data (booking and payment records) — retained for up to 12 months; payment records retained 7 years for tax purposes
Internet activity (website usage via Google Analytics) — retained per Google Analytics settings
Geolocation data (approximate, via Google Analytics) — retained per Google Analytics settings
Sensory data (virtual session recordings, with client permission) — deleted within 60 days
Contents of email or text messages — retained in correspondence only; not separately recorded
We have not collected characteristics, professional/employment data, inferences, or other sensitive personal information categories.
10. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated date at the top of this policy. We encourage you to review this policy periodically.
11. How to Contact Us
Privacy contact:
True Nest Curation
Seattle, WA
To review, update, or request deletion of your personal information, email privacy@truenestcuration.com.